IONA builds transformative customer experiences that redefine industries and brands. We transform companies, innovate new business models and create new products and services, focusing on seamless customer experiences. We work with high profile international brands and we strive to use the latest technologies to offer the best possible solutions to our clients. We were born global and we currently operate studios in Helsinki, Jyväskylä and Davao City, in the Philippines.
IONA builds transformative customer experiences that redefine industries and brands. We transform companies, innovate new business models and create new products and services, focusing on seamless customer experiences.
We are now searching for a Senior Consultant to join the team in our Helsinki office. We hope you have experience and a proven track record of combining commercial, strategic and creative thinking. This experience may have been accrued through work in strategic consulting, a design agency, a technology company or from a corporate innovation team.
We believe that meaningful and challenging work is the best motivator so that is what we first and foremost strive for. Our core value proposition is to create value for each of our clients at every interaction. This means the details such as working tools, methods and schedules are completely up to you to choose to best suit the challenges you work on. We value the impact each person who joins us brings to the table and we have a partnership track if that is a component that motivates you.
The key attributes we hope to see in this role are:
Understanding the bigger picture of digital transformation and how customer experience contributes to that overall story
Have strong skills in creative problem solving and presentation: formulating abstract ideas into concrete concepts and commercial opportunities; communicating these to all levels of client stakeholders
Have an interest in latest technologies and experience from working in technical projects with agile methodologies
Be analytical and able to crunch numbers in Excel when necessary
Be a nice person (seriously!)
Your daily activities will be formed from a palette of:
Plan, manage and run research and analysis/synthesis to uncover needs and opportunities
Drive the strategy and conceptualising process from initial ideas to delivery of the project
Help in winning new business by defining value creation & capture, process redefinitions and tangible outcomes as deliverables
What we appreciate seeing in your resume:
6+ years of relevant working experience
Experience in change management and impactful stakeholder interactions
A motivated and entrepreneurial spirit
Have an innate interest towards consumer trends, popular culture and socioeconomic phenomena