Services

Your partner in digital commerce, with you through every stage of your journey

What we do

We help brands identify and harness high-value digital commerce opportunities as they emerge

Strategy
Strategy

We design meaningful shopping experiences your customers will delight in

Experience
Experience

We build composable and headless B2B and B2C commerce solutions that drive conversions and top-line growth

Technology
Technology

StrategyStrategy

Consumer needs are changing fast. We help brands identify, test and pioneer the latest eCommerce opportunities as they emerge.

Strategy

In today‘s environment, organisations can‘t afford to get stuck. Maintaining a competitive advantage requires quick reflexes and an ability to execute on incomplete information.

Our iterative and integrated model empowers our clients to seize emerging opportunities quickly. We find the right balance between market potential and opportunity - inspiring new ideas that can be validated through quick prototypes and calculations. Our clients are the first to champion new frontiers.

“Working seamlessly as one team, IONA supported us in designing a unique business model that harnessed artificial intelligence, data, and drone technology to secure electricity distribution in the future.”

Milla RatiaChief Digital Officer at Suur-Savon Sähkö

“Working seamlessly as one team, IONA supported us in designing a unique business model that harnessed artificial intelligence, data, and drone technology to secure electricity distribution in the future.”

Milla RatiaChief Digital Officer at Suur-Savon Sähkö

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Jens Mattsson

Jens Mattsson

Chief Business Officer

ExperienceExperience

We craft memorable digital experiences that “wow” customers, boosting growth by selling more online.

Experience

Great digital experiences unite commercial goals and customer desires. We work collaboratively with our clients to curate meaningful customer experiences by mapping out the service and connecting essential touchpoints across the ecosystem.

We start by understanding what makes your customers tick. Then we get to work designing experiences they‘ll love. Our interactive approach to designing and prototyping lets you explore the user journey end-to-end - putting you in the front seat of the consumer experience.

“6/5, the project exceeded my expectations. IONA didn‘t only prototype an optimal digital purchase path but helped us design the new product portfolio in one category and a new way of selling.”

Jouni PetrowDirector Customer Experience at Elisa

“6/5, the project exceeded my expectations. IONA didn‘t only prototype an optimal digital purchase path but helped us design the new product portfolio in one category and a new way of selling.”

Jouni PetrowDirector Customer Experience at Elisa

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Jan-Eric Wargelin

Jan-Eric Wargelin

Design Director

TechnologyTechnology

Partnered with the world‘s leading composable and headless SaaS vendors in digital commerce, we offer an unbeatable tech stack across different industries and use cases.

Technology

The journey begins with a discovery process, where our eCommerce experts aim to envision your future digital landscape through a series of collaborative workshops. We design and build eCommerce experiences that are fast, compliant and accessible. Favouring the MACH approach (Microservices, API-first, Cloud-Native, Headless) - known as the superior approach to digital commerce development - our eCommerce experts help you select the right integrations, personalisation, loyalty and SEO executions for your brand.

IONA joins the MACH Alliance

IONA is the first Finnish-owned agency to join the MACH Alliance and the second consultancy in the Nordics. The international technology alliance is a non-profit organisation that advocates for open and best-in-class technology ecosystems for businesses.

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Platforms we use

Premier PartnerCommercetools
Bronze PartnerContentful
Bigcommerce
Shopify
Centra
Goole Cloud
Vercel
AWS
Bluestone
Sales Layer
Sanity
Storyblok
Talon One
Vue Storefront
Dynamic yield by Mastercard

“Iona‘s guidance and support kicking off our platform review and subsequent implementation plan was invaluable and an enjoyable process. Also, the migration coupled with the improvements to the UX will be a great base for future iteration.”

Simon LambHead of Technology at Alamy

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Mikko Mantila

Mikko Mantila

Chief Executive Officer